Moving to new premises seemed an ideal opportunity to improve communications within several units of the UK Sky/News International Operation.

Solution:
- OpenCom 510;
- OpenCount 100,
- OpenAttendant; 
- OpenPhone 63 and OpenPhone with key extension
- DECT

Buying decision:
A telephone exchange for all locations; the group of companies communicates only over a preselection; optimisation of workflow

Prior to recent changes in Berkshire, The West Berkshire Priority Care Service NHS Trust was responsible for the majority of West Berkshire's NHS clinics, hospitals and administration centres. Across their region a number of diverse communications systems were installed which proved inefficient, difficult to manage and support. Several sites were not able to cope efficiently with the demand and volume of calls. When some clinics were relocated, the NHS opened a competitive tender to find a cost effective, reliable and efficient telephone systems provider to supply appropriate solutions throughout eleven key sites in the region.

Based in Aberystwyth, the National Library of Wales is a large site that is home to over four million books, periodicals, newspapers, official publications and maps. Since 1911 the library has ellected every book published in Britain and Ireland, but its service does not stop there – the NLW organises and runs exhibitions and lectures as well as publishing its own books, magazines,  posters and cards. Ongoing expansion meant that the library decided to upgrade its existing system with the very latest IntelliGate IP PBX to extend its communications throughout the large site to help improve customer service and internal communications.

To enhance the efficiency of information flow throughout its head-quarters, the BBC World Service needed a communications system to manage and broadcast high quality news reports and live commentary from around the world using ISDN. To achieve this the BBC turned to Aastra, specialists in ISDN, for a complete project managed solution.