A Partner Certification programme is implemented by Aastra Telecom (UK) and it's unique purpose is to help the channel satisfy their customers communications needs. This is by creating a climate of confidence that satisfies quality and continuity of service requirements.
Aastra Telecom (UK) recognises and promotes its Partners' expertise based on their commitments and in return, makes performance commitments on the Services that it provides. Therefore, Partners are better positioned in the market and provide high-quality value-added services for their customers.
Certification Principles
- Guarantee a common quality requirement via 3 levels of Certification to create a climate of confidence in a win-win approach.
- Guarantee an offer of Services to Customers to satisfy the high quality uninterrupted service requirement
- Assist the Partners and enable their response to market diversity
- Exploit the 4 product categories to confirm the levels of expertise
- Develop a customised and innovative Aastra Telecom (UK) service to provide the required support to our partners
Benefits of Certification
It allows our Partners to:
- be recognised on the market as a Partner certified by Aastra Telecom (UK)
- develop their expertise and access new technologies
- benefit from ongoing commercial and pre-sales training courses
- benefit from performance commitments for support services
- benefit from the best economic conditions to access Aastra Telecom (UK) products and services
Allow our customers to:
- benefit from the expertise, reactivity and solutions of Aastra Telecom (UK) certified Partners
- very quickly identify the Partner who can most effectively satisfy their requirement
- work in a climate of confidence
|
