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In the Enterprise Telephony market, Aastra currently has approximately 18 million installed lines in Europe and ranks 3rd in Europe. Customer satisfaction is Aastra's priority and the following customer testimonials are aimed at making you discover how Aastra answers its customers needs, expectations and constraints, taking benefit from its long experience and know-how in communication systems and IP technology.
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Overton Grange School - Top marks for replacement telephony
Overton Grange was in trouble - despite their excellent reputation within the local community, they had immense difficulties with internal and external communications. A progressive and popular secondary school, in the leafy South London Suburb of Sutton, with over 1260 pupils and 167 staff,Overton Grange needed to be able to communicate effectively.
Overton Grange School Case Study PDF 259KB
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Coolings - Communications for people on the move
Maintaining a coherent communications interface over a 14.5 acre site, much of it open to the elements in all weathers, is an interesting exercise. Cordless handsets being used in cold temperatures and in a moistrich environment, is a situation fraught with potential problems.
Coolings Case Study PDF 304KB
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Aastra IntelliGates eases LOROS telephony pains
As a medical charity, cost-efficiencies are one of the fundamental concerns for LOROS, the Leicestershire and Rutland Organisation for the Relief of Suffering. With a main Hospice site, providing facilities for 31 in-patients, a logistics support depot, day care centre and 17 charity shops, the need for accurate and timely communications between sites was imperative.
Loros Case study, pdf, 183 Kb
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National Geographic
Moving to new premises seemed an ideal opportunity to improve communications within several units of the UK Sky/News International Operation.
National Geographic Case Study pdf 126KB
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West Berkshire Priority Care NHS Trust
Prior to recent changes in Berkshire, The West Berkshire Priority Care Service NHS Trust was responsible for the majority of West Berkshire's NHS clinics, hospitals and administration centres. Across their region a number of diverse communications systems were installed which proved inefficient, difficult to manage and support. Several sites were not able to cope efficiently with the demand and volume of calls. When some clinics were relocated, the NHS opened a competitive tender to find a cost effective, reliable and efficient telephone systems provider to supply appropriate solutions throughout eleven key sites in the region.
West Berkshire Priority Care Service NHS Trust Case Study pdf 163kb
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National Library of Wales
Based in Aberystwyth, the National Library of Wales is a large site that is home to over four million books, periodicals, newspapers, official publications and maps. Since 1911 the library has ellected every book published in Britain and Ireland, but its service does not stop there – the NLW organises and runs exhibitions and lectures as well as publishing its own books, magazines, posters and cards. Ongoing expansion meant that the library decided to upgrade its existing system with the very latest IntelliGate IP PBX to extend its communications throughout the large site to help improve customer service and internal communications.
National Library of Wales Case Study pdf 146kb
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BBC World Service
To enhance the efficiency of information flow throughout its head-quarters, the BBC World Service needed a communications system to manage and broadcast high quality news reports and live commentary from around the world using ISDN. To achieve this the BBC turned to Aastra, specialists in ISDN, for a complete project managed solution.
BBC World Service Case Study pdf 98kb
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